Privacy Policy & Cookie Policy
PlanCatalyst Inc. is an international development consulting company that values your privacy and cares about the way your personal information is managed.
As an international consulting. company focused on providing advisor services related to gender-lens investing, results-based finance and impact investment opportunities, we collect, use and disclose information in order to render our services. Confidentiality is very important to us. We use all information, especially personal information, in accordance with the highest ethical standards.
This Privacy Policy aims to help you understand our personal information collection, use, disclosure and retention practices. By providing personal information to us (whether via our website, by email, in person or over the phone), you agree to the processing set out in this Privacy Policy, and authorize us, our third parties and service providers to process your personal information for the purposes set out below.
This Privacy Policy will continue to evolve to reflect current best practices in privacy and data protection and changes in our organizational practices or legal and regulatory requirements.
This Privacy Policy does not apply to, and we are not responsible for, any third party websites which may be accessible through links from this website. If you follow a link to any of these third party websites, they will have their own privacy policies and you will need to check these policies before you submit any personal information to them.
What personal information do we collect?
Personal information means information relating to an individual which is personally identifiable. Personal Information does not include anonymous or aggregate information that cannot be tracked back to you personally. For example, we may use aggregate data to improve the quality and efficiency of our products and services and to enhance our marketing efforts.
We collect and process different types of personal information in the course of operating our business and providing our services including:
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Contact information such as name, address, email address and telephone number.
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Biographical information such as job title, employer, photograph and video or audio content.
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Marketing, communication preferences and related information such as feedback and survey responses.
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Billing and financial information such as billing address, bank account and payment information.
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Services information such as details of services that we have rendered to you.
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Recruitment information such as your resume, your education and employment history, details of professional memberships, criminal and vulnerable sector searches, and other information relevant to potential recruitment with us.
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Website usage and other technical information such as details of visits to our websites or information collected through cookies, your interaction with our online advertising and content and other tracking technologies.
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Identification and other background verification data such as a copy of driver’s licence or passports or evidence of the source of funds to comply with anti-money laundering laws and collected as part of our client acceptance and ongoing monitoring procedures.
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Any other personal information provided. Please note that if you provide personal information to us about other people (such as your customers, directors, officers, shareholders or beneficial owners), you must ensure that you have given those individuals an appropriate notice that you are providing their information to us and have obtained their consent to that disclosure.
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Where applicable, records of consent given to us (date, time, means of consent), in circumstances where such consent is need for the processing of personal information.
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Where we need special Personal Information, it will happen in the ordinary course of business, in accordance with the applicable law and/or for a legitimate purpose.
We do not knowingly collect information from persons who are under 18 years old. If you are under 18 years old, please do not provide us with any personal information without the express consent of your parent or guardian. If we learn that we have collected personal information from minor children without verification of parental/guardian consent, we will take steps to remove that information from our servers.
How do we collect your personal information?
We collect your personal information from you during the course of providing services to you and when you register to receive our online newsletters or other communication .
We also collect publicly available information in public platforms including our website.
How do we use personal information?
We may use personal information in the following ways, either with your consent or, where applicable, according to another legal basis under applicable privacy law :
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To provide our services and to conduct our business, including to carry out our obligations arising from any agreements entered into between you and us.
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To respond to requests for information or enquiries from visitors to our websites.
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To facilitate use of our websites and to ensure content is relevant and to ensure that content from our websites is presented in the most effective manner for you.
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For marketing and business development purposes – to provide details of new services, invitations to events where an individual has chosen to receive these.
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For research and development purposes (including from a security perspective) – to conduct analysis in order to better understand our clients’ requirements and to better develop our services and offerings.
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For recruitment purposes ] – to enable us to process applications for employment including completing criminal, vulnerable sector and other relevant background searches.
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To fulfil our legal, regulatory, or risk management obligations – performing client due diligence, anti-bribery, sanctions or reputational risk screening, identifying conflicts of interests.
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To fight against fraud as may be required by applicable law and regulation and/or best practice at any given time. If false or inaccurate information is provided and fraud is identified or suspected, details may be passed to fraud prevention agencies and may be recorded by us or by them.
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To enforce our legal rights, to comply with our legal or regulatory reporting obligations and/or to protect the rights of third parties.
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To ensure that we are paid – to recover any payments due to us and where necessary to enforce such recovery through the engagement of debt collection agencies or taking other legal action (including the commencement and carrying out of legal and court proceedings).
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To reorganize or make changes to our business. In the event that we undergo a reorganization, we may need to transfer some or all of personal information to the relevant third party (or its advisors) as part of any due diligence process.
Who do we share your personal information with?
We may share personal information with third parties such as:
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Third party service providers who provide website, application development, hosting, maintenance, and other services to us. These third parties may have access to, or process personal information as part of providing those services for us. We limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions, and our contracts with them require them to maintain the confidentiality of such information.
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Law enforcement and governmental entities when required by law. For greater clarity, we may disclose personal information or other information if required to do so by law or in the good faith belief that such action is necessary to comply with applicable laws, in response to a court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies.
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Our sole shareholder, Plan International Canada Inc.
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An acquirer, successor or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.
How long do we keep personal information?
We will only keep personal information for as long as reasonably necessary to fulfil the relevant purposes set out in this Privacy Policy and in order to comply with our legal and regulatory obligations. If you would like further information regarding the periods for which personal information will be kept, please contact us as set forth in the “How to contact us?” section.
6. Where do we store personal information and international transfers?
As an international consulting firm, personal information may be stored and processed in any country where we are providing services or in which we engage third party service providers . You consent to the transfer of information to countries outside your country of residence, which may have different data protection rules. While such information is outside your country of residence, it is subject to the laws of the country in which it is held, and may be subject to disclosure to the governments, courts or law enforcement or regulatory agencies of such other country, pursuant to the laws of such country.
However, our practices regarding your personal information will at all times continue to be governed by this Privacy Policy notably by implementing appropriate safeguards such as standard contractual clauses. We will hold organizations outside Canada accountable under Canadian law for any personal information which may be transferred to them.
7. How do we protect personal information?
We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. We maintain appropriate physical, technical and administrative safeguards to protect personal information against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the personal information in our possession. We have taken steps to ensure that the only personnel granted access to your personal information are those under a duty of confidentiality, with a business ‘need-to-know’ or whose duties reasonably require such information.
However, no method of transmission over the Internet, or method of electronic storage is 100% secure. We cannot guarantee the security of any information you transmit or provide to us, or that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or administrative safeguards. If you believe your personal information has been compromised, please contact us as set forth in the “How to contact us?” section.
8. What rights does someone have in relation to their personal information?
Under certain circumstances and in accordance with applicable data protection laws, an individual has the following rights:
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Access: entitled to ask if we are processing your personal information and, if we are, request access. Subject to applicable law and, where applicable, payment of a possible fee, this enables the individual to receive a copy of the personal information we hold.t.
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Accuracy: we are required to take reasonable steps to ensure that the personal information in our possession is accurate, complete, not misleading and up to date.
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Correction: you are entitled to request that any incomplete or inaccurate personal information we hold be corrected.
Finally, you have also a right to make a complaint with a data protection supervisory authority, in particular in the country where you normally reside, where we are based, or where an alleged infringement of data protection law has taken place.
To exercise any of these rights, please contact us as set forth in the “How to contact us?” section.
9. How do we use cookies and similar technologies?
For details of the cookies employed by us, please see our Cookie Policy, which forms part of this Privacy Policy.
10. How to contact us?
For any questions or comments about this Privacy Policy or personal information, to exercise any applicable rights, to make a complaint, or to obtain information about our policies and practices with respect to any service providers outside Canada, our Privacy Officer can be reached by email a [insert] or by mail using the following contact information:
PlanCatalyst Inc
245 Eglinton Ave. East, Suite 300, Toronto, ON M4P 0B3
Attention: Privacy Officer
Phone #: 1-800-387-1418
Email: privacyoffice@plancatalyst.ca
11. Updates to this Privacy Policy.
This Policy is regularly reviewed to ensure that it reflects privacy best practices and current legislation.
We may change the content of our website and how we use cookies without notice and consequently our Privacy Policy and Website Practices may change from time to time. We encourage you to review these whenever you visit the website to stay informed of how we are processing personal information.
WEBSITE PRACTICES
1. Usage tracking
Our websites may automatically record some general information about your visit in order for us to engage in web statistical analysis using a web analytics service. We want to make sure our sites are useful to visitors, and ensure we engage in targeted advertising responsibly, such that customers receive information that is relevant to their needs and interests. User information gathered may include the:
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Internet domain for your Internet service provider, such as “company.com” or “service.ca” and the IP address of the computer you are using to access our website;
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Type of browser you are using, such as Internet Explorer, Firefox or Chrome;
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Type of operating system you are using such as Windows or Macintosh;
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Date and time of the visit to our site, the pages of our site that were visited, and the address of the previous website you were visiting if you linked to us from another website
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Age category, gender, and affinity interests as determined by demographic and interest reports available through Google Analytics.
We make no effort to personally identify you based on your visit to our site. If you wish, you may opt out of being tracked by a web analytics service by disabling or refusing cookies; by disabling JavaScript within your browser; or by using the web analytics organization’s opt out service, for example, for Google Analytics, get the Google Analytics Opt-Out Browser Add-On.
Data collected for web analytics purposes may be processed in any country where the web analytics organization we use operates servers, and thus may be subject to the governing legislation of that country.
2. Cookies
We also use "cookies" that identify you as a return visitor and which can help us tailor information to suit your individual preferences. A cookie is a small text file that a website can send to your browser, which may then store the cookie on your hard drive. The goal is to save you time next time you visit, provide you with a more meaningful visit, and measure website activity. Cookies in and of themselves cannot be used to reveal your identity. Many browsers, however, allow you to disable cookie collection if you wish, or inform you when a cookie is being stored on your hard drive.
Other Important Notes Regarding our Web Practices
a. External Links
We are not responsible for, any third party websites which may be accessible through links from this website. If you follow a link to any of these third party websites, they will have their own privacy policies and you will need to check these policies before you submit any personal information to them.
b.Third Party Social Media
Our use of social media serves as an extension of our presence on the Internet. Social media accounts are public and are not hosted on our servers. Users who choose to interact with us via social media should read the terms of service and privacy policies of these third-party service providers and those of any applications used to access them.
We may offer you the opportunity to engage with our content through third party social networking websites and applications. When you engage with our content this way, you may allow us to have access to certain information associated with your social media account (e.g. name, username, e-mail address, picture) to deliver the content or as part of the website or application. We may use this information to confirm your identity and to personalize your experience.
c.Security
No method of transmitting or storing data is 100% secure. As a result, although we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us through or in connection with our websites. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem in order for us to resolve the issue in a timely manner. Also keep in mind that e-mail is not a secure form of communication so never send sensitive personal information to us via e-mail.